We ship all orders from the U.S. in plain, secure packaging—no logos or product names on the box. Here’s what you need to know about shipping with AcesCarts.
Processing Time
Most orders leave our warehouse within 1–3 business days after payment clears.
If an item is out of stock or there’s a shipping restriction in your state, we’ll let you know by email.
Shipping Options & Prices
| Shipping Class | Delivery Time | Price | Notes |
|---|---|---|---|
| Standard Shipping | 4–7 business days | $5 | Affordable option, tracking included. |
| Priority Shipping | 2–4 business days | $12 | Faster delivery with tracking and delivery confirmation. |
| Express Shipping | 1–2 business days | $20 | Fastest option in most states. Orders must be placed before 12 p.m. PST for same-day processing. |
Delivery times are estimates. Weather, holidays, and carrier delays may affect delivery.
Where We Ship
We currently ship within the United States to addresses where vape and THC products can be legally delivered.
If your state or county restricts shipments, your order will be canceled and fully refunded.
Lost or Damaged Packages
If your package is damaged or doesn’t arrive, email us within 7 days of delivery: support@acescarts.com.
Include your order number and a photo of the issue if possible. We’ll work with the carrier to replace or refund your order.
Wrong or Incomplete Address
Please double-check your shipping address when ordering.
If a package is returned because of a wrong or incomplete address, we’ll contact you to arrange reshipping. Extra shipping charges may apply.
Tracking
Once your order ships, we’ll send a tracking number to your email so you can see where it is.
Contact Us
Questions about shipping or your order? Reach out any time:
📧 support@acescarts.com
🌐 acescarts.com